After-sale Service


Committed to providing consumers with high - quality after - sales service

Diao sanitaryware has been committed to provide customers with high-quality after-sales service, the pursuit of customer satisfaction as our consistent goal,  established a unique dior sanitaryware service culture.Dior sanitaire has a professional, experienced after-sales service team, in the national office with after-sales service specialist, specializing in dealers  customers to provide after-sales training, technical support, return  replacement processing  accessories guarantee  other related pre-sales, sales, after-sales service.In the industry took the lead in proposing time-limited response after-sales service to ensure that customers' problems can be dealt with in a timely manner.

Service culture

Service tenet: customer first, sincere service

Service concept: honesty, excellence

Service standard: Customer satisfaction is our standard

Performance Pledge:

Five-year quality guarantee

Four professional services - design, installation, maintenance  repair

Three stages of full service before, during  after sales

24-hour time-limited response

All his life

Quality assurance

The quality guarantee period shall be calculated  the date of purchase (the time shall be subject to the invoice);The certificate of quality assurance shall be the letter of commitment of after-sales service (namely the warranty card)  the voucher of purchase,  the absence of the certificate of quality assurance shall be deemed as an expiration of the warranty period.The warranty period of different channels is slightly different, which shall be subject to the after-sale service commitment letter issued by the seller (namely the warranty card).

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